Shoppers prefer seamless transactions and convenience. With BigCommerce apps, a one-stop solution for sales, marketing, and customer support is easily achievable.
The BigCommerce marketplace has dozens of apps and plugins that offer different functionalities catered to various business needs. But to find the one that perfectly fits your online store? That’s the tricky part.
Fret not, check out the best BigCommerce apps that can induce growth in your e-commerce store.
What Is BigCommerce Marketplace?
BigCommerce marketplace is a digital ecosystem helping online merchants find BigCommerce apps—software that facilitates easier management of an e-commerce store’s marketing, sales, payments, logistics, and customer service.
Here’s how a BigCommerce app can help your online business:
Marketing
BigCommerce apps offer features for effective marketing campaigns in social media, email, or SMS. Some also provide ready-made templates for outreach marketing, lead generation, site visitor conversion, and marketing content creation.
Logistics
BigCommerce apps have easy-to-use dashboards to help you manage and track inventories and packages. They can also automatically update customers on their order shipping status.
Payment and Accounting
Provide customers with convenient, secure, and fast payment channels by integrating BigCommerce apps with popular payment channels such as InstaPay, Stripe, or PayPal.
Customer Experience
Boost your business’s support service as Bigcommerce apps can automate response to first-level customer queries 24/7 (using AI chatbots), provide self-service options, and facilitate seamless agent handover, omnichannel live chat support, and personalized recommendations.
Best Apps for BigCommerce
| BigCommerceApp | Free plan/trial | Price | Best For |
|---|---|---|---|
| QuickCEP | ✅ | Starter: $49/mo Growth: $99/mo Enterprise: custom pricing | 24/7 customer support and automated email response |
| Klaviyo | ✅ | Starts at $20 (Email) or $35 (Email+SMS) | SMS and email marketing |
| ShipStation | ✅ | $9.99/mo-$229.99/mo | Streamlining order shipping workflows |
| MailChimp | ✅ | Paid plans: $6.5-$175/mo | Massive email marketing |
| Stripe | None | 2.9% + 30¢ per domestic card charge | Efficient customer payment management and security |
| Quickbooks | ✅ | $15/mo-$100/mo | Automating accounting-related processes |
| Active Campaign | ✅ | $29/mo-$259/mo | Centralized omnichannel marketing campaign |
| Zapier | ✅ | $19.99-$69/mo | Connecting workflows between apps. |
| Yotpo | ✅ | $15/mo-$119/mo | Presentation of product UGCs and reviews. |
| Trustpilot | ✅ | $200/mo | Organic reviews and feedback |
QuickCEP
QuickCEP creates AI chatbots to elevate a business’s customer service. QuickCEP revolutionizes customer interaction with conversational AI Chatbots for product recommendation, product information, order status, returns & exchanges, among others.
It also improves your efficiency using the customized AI Email Copilot and provides insights in the analytics dashboard to boost conversions and increase sales. This app offers AI-powered features to effectively interact with your customers such as personalized recommendations, 24/7 assistance, and auto-email drafting.
Pricing
Free plan
Starter: $49/mo
Growth: $99/mo
Enterprise: custom pricing
Key Features
Build no-code AI chatbots for around-the-clock, instant customer assistance
Real-time order tracking system
Write compelling email responses to customers
Auto detects real-time customer sentiment
Best For: Advanced SEO reporting for e-commerce websites
Klaviyo
Klaviyo is another app in the BigCommerce marketplace that offers email and SMS marketing to connect with your clients on a more personal level. This app also provides predictive analytics of churn risk, customer lifetime value in your dashboard, and insights from your visitors based on events, metrics, locations, or dates that can help you focus on your business growth.
Pricing
Free plan
Starts at $20 (Email) or $35 (Email+SMS)
Key Features
Send personalized emails using pre-made templates
Predictive customer analytics
Create SMS and email campaigns for product launches, announcements, and updates
Pros
300+ pre-built integrations
Comprehensive platform onboarding
Message outreach overcomes Spam folder
Cons
Limited free email support
Difficult to use at first
High-priced option for large-scale campaigns
Best For: SMS and email marketing
ShipStation
ShipStation streamlines and automates the processing and shipping of store orders. This app connects with 100+ selling marketplaces providing easier and affordable shipping solutions for retailers.
Pricing
Free plan
Paid plans: $9.99/mo-$229.99/mo
Key Features
Rapid discounted order shipping labels
Creates customized tracking page and returns portal
Comprehensive inventory management dashboard
Pros
Mobile compatible
Integration options for logistics, accounting, e-commerce tools, and more
Lots of interface customization options
Cons
High learning curve to use
Mediocre support service
The notification system needs improvement
Best For: Streamlining order shipping processes
MailChimp
Build relationships with your customers by organizing your audience into segments for more targeted communication using MailChimp BigCommerce integration.
This app features a Journey Builder tool that delivers relevant content based on the customer journey behavior and interactions with your business. It also sends emails for marketing efforts such as product recommendations, post-purchase emails, retargeting emails, etc.
Pricing
Free plan
Paid plans: $6.5-$175/mo
Key Features
Multivariate email A/B testing tool
Write emails using generative AI or templates
Segmented and targeted customer campaigns
Pros
Easy-to-use app interface
Comprehensive performance and custom reports
Personalized onboarding services
Cons
Customer service unavailable in the free plan
Some templates are hard to customize
Limited elements in the email editor
Best For: Large-scale product email marketing
Stripe
Stripe is a digital payment solution that receives customer payments, generates invoices, manages financial account data, and customizes the payment user interface.
Pricing
Standard: 2.9% + 30¢ per domestic card charge.
Key Features
Accepts customer payments through your eCommerce site
Fast and wide-scale invoice auto-generation
CSS-level UI styling to match your brand
Pros
Top-grade security payment app
Checks high-risk payments automatically
All payments are clearly documented
Cons
Increasing fee for additional features used
Limited integration options
Data reports can be confusing
Best For: Secured and customer-centric payment and billing services
Quickbooks
Quickbooks automates bookkeeping and accounting processes for your online store. This app can track expenses, generate invoices, create receipts, write financial reports, and more.
Pricing
Free plan
$15/mo$100/mo
Key Features
Auto-recording of sales income, refunds, and tax deductions.
Creates an invoice for one-time or recurring payments.
Tracks business bills and expenses and creates expense reports
Pros
Android and iOS mobile apps are available
Runs in web browsers
Automatic finance data backup
Cons
Some transactions might not get auto-recorded
Difficult to use at first
Low-tier plan caps even for paid plans
Best For: Automating bookkeeping and accounting tasks
Active Campaign
Active Campaign is an all-around solution for sales and marketing business needs. But the app’s main highlight is its multi-channel centralized toolkit that simplifies marketing campaigns across different channels.
Pricing
14-day free trial
$29/mo$259/mo
Key Features
Customer segmentation for targeted emails
Email, SMS, and social media marketing campaign
Tailor content based on customer segments
Pros
Manage marketing campaigns in a centralized spot
900+ app integrations
Industry-based customer engagement strategies
Cons
Unresponsive support team
Convulsive email editor
Reports page can be confusing
Best For: Automating bookkeeping and accounting tasks
Zapier
Zapier is an all-around automation app for sales outreach, lead management, customer service, human resources, and finance.
Pricing
Free plan
$19.99/mo$69/mo
Key Features
Automatically manages and records data transfer across productivity apps
Unified performance report dashboard
Automated marketing and sales campaigns
Pros
No-code automation tools
6000+ app integrations
Enterprise-grade data security
Cons
Unresponsive support team
Convulsive email editor
Reports page can be confusing
Best For: Automating and connecting workflows among business apps
Yotpo
Yotpo is a digital platform where customers can write product reviews and display them on social media channels and websites.
Pricing
Free plan
$15/mo$119/mo
Key Features
Creates loyalty and referral programs
Collects user-generated content and reviews
Seamless SMS marketing campaign
Pros
UGC galleries are customizable
Intuitive UI
Reviews are collated in a centralized interface
Cons
Tedious setup process
Limited analytics report
UGC albums are difficult to navigate
Best For: Showcasing product UGC and product reviews on social media
Trustpilot
This app can increase your brand reputation by enticing customers to write reviews about your products and respond to them accordingly.
Pricing
Free plan
$200/mo
Key Features
Anonymous feedback supported
Built-in image generator
Automated review fraud detection
Pros
Strict against fake reviews
Easy-to-use app interface
Can flag reviews
Cons
Difficult to remove reviews
Some positive reviews might be removed
Product reviews aren’t visible in search results
Best For: Collecting organic reviews for business
What To Look For In A BigCommerce App
If you’d like to streamline your workflow and improve business operations, boost conversions, and grow your business, consider the following when looking for a BigCommerce App.
Functionality
The app’s functionalities must solve gaps in your online store. For instance, if your business struggles to handle customer tickets, it’s nice to have an app that can automate ticket management and resolution.
Integration with Other E-commerce Tools and Platforms
If you use different e-commerce tools, pick an app that can integrate with your current tools. This ensures that you can seamlessly leverage the app’s features with your productivity platforms and avoid using incompatible tools from your current workflow.
Customization and Personalization
Look for an app with customization options regarding aesthetics, tone, and style. Find a platform you can align your branding with.
Pricing and Plan Options
An app with a free plan is the best option. But as your business grows, you need additional functionalities offered only by paid plans. Check plans that fit your budget.
Regular Updates and Maintenance
An app with regular updates means that it continuously adds functionalities to improve its performance. This is important to keep the app useful as the business landscape evolves.
Frequently Asked Questions (FAQs) on Best BigCommerce Apps
What is the top live chat app for use with BigCommerce?
QuickCEP is the top live chat app for BigCommerce. This app creates AI chatbots that can answer customer concerns instantly at all times and provide quick agent transfer if the customer requests.
How do I add an app to BigCommerce?
To add an app in BigCommerce, follow these steps:
Go to BigCommerce. You must be a store owner to install an app.
Browse apps using the drop-down menu or use the search bar.
Upon finding your preferred app, click Get this App.
Decide the store that will add the app.
Click install.
To connect QuickCEP to BigCommerce, you can copy the JS Code and paste it above your site </head>
How to remove an app from BigCommerce?
To remove a BigCommerce app:
Go to BigCommerce and click Apps
Select the app you want to remove.
Click Uninstall.
Does BigCommerce have a mobile app?
Yes, BigCommerce has a mobile app that you can download from Google PlayStore or AppStore.
Final Thoughts
The BigCommerce marketplace has a massive selection of apps to boost your business’s performance. Finding the right app may take a few tries, but there’s always great software available to achieve your goals.
Using BigCommerce apps can improve your business process, boost sales, and engage with your customers. To connect with your customers to the next level, integrate QuickCEP in your BigCommerce store.
QuickCEP is a powerful no-code AI-powered platform designed to empower businesses like yours. We help you achieve three key goals: improve customer service, boost sales, and gain valuable customer insights. Our robust features work together seamlessly to make this possible.
Our platform revolutionizes customer interaction with conversational AI Chatbots for product recommendation, product information, order status, returns & exchanges, among others.
It also improves your efficiency using the customized AI Email Copilot and provides insights in the analytics dashboard to boost conversions and increase sales. This app offers AI-powered features to effectively interact with your customers such as personalized recommendations, 24/7 assistance, and auto-email drafting.
Start revolutionalizing your customer service today! Sign up now and enjoy FREE access to QuickCEP platform.
